Support impersonation in wallet help channel

Narrative

An account presenting itself as official wallet support offered to resolve a sync error and requested the reporter's recovery phrase through a validation form.

Submitted by a member of the public in Nigeria. Reporter identity and contact details are not published.

Reported indicators

• social@wallet.help.desk
• urlhttps://wallet-sync.example/restore

Evidence references

Each item carries a confidence label describing how independently checkable it is.

• screenshotIndicative — Consistent with the account given, but not independently checkable on its own.Direct message thread

Uploaded files are never linked publicly. Material containing personal data is listed as withheld.